Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a store credit or exchange.
Most apparel is returnable within 7 days of the delivery date. Items must be unwashed and unworn with tags attached and original packaging. All items MUST be returned in protective packaging to reduce damage during handling. Damaged returns will NOT be accepted. Please note that shipping and handling fees are not refundable.
The following items are excluded and cannot be returned:
- Free gifts or promotional items
- Items marked FINAL SALE
- Worn items
- Items with scents, deodorant, and signs of wear.
- Shipping fees
To complete your return, we require a receipt or proof of purchase. If you need to exchange the item for the same item, send us an email at firstname.lastname@example.org and send your item to 709 Frodo Lane - Antioch, Tennessee 37013.
Please do not send your purchase back to the manufacturer.
Unfortunately, we do not give cash refunds. Refunds will be issued in a form of a store credit or exchanged only. Return shipping postage is the sole responsibility of the customer. If you receive the wrong item or a faulty product we will cover the return cost.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, please allow up to 7-10 business days for your store credit to be issued.
To return your product, you should mail your product to 709 Frodo Lane - Antioch, Tennessee 37013
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.